Our collaboration with the Farfisa company dates back to the 90s, we have been cooperaiting for over 20 years.

Farfisa is one of the leading intercom producers in the world. We are sure that products are solid, well-tested and produced in high standards. In our opinion, the main and sufficent reasons that speak for Farfisa are quality, esthetics and functionality. Innovative ideas of the company, good relations with people and great technical support make Farfisa a great choice.

Since Farfisa has introduced Solvo and Alba door stations, 7” Sette monitors and Bluetooth technology to the DUO System we are able to compete with other producers on very tough market. Constant development and new solutions help us to be present in big projects which are realized in Poland. Now Farfisa solutions are taken into consideration by investors and developers as the reasonable alternative to other producers.

It has always been positive, however, to be honest the cooperation has positively changed for last 3 years, when Farfisa has changed its approach to the market, they both started to listen to actual demands and try to meet the requirements by introducing new products which are competitive and attractive to customers. Moreover, Farfisa has changed their policy towards all prospect customers, the new website, newsletters , movies highlighting new features of releasing products, it all makes the offer more attractive. Permanent assistance in preparing new offers and the technical support make the new standards in cooperation with Farfisa.

It was 1995 at a show in Birmingham, when we first met Eng. Armando Cupido and his team. The intercom equipment that we were shown was very modern for its time, lollipop or ice cream scoop style handsets , you either loved or hated them. We were looking for a conservative style handset that would please everyone. The following year, thanks to Eng. E Sgreccia, the “Project Series” handset was introduced, we loved the style and knew that they would be suitable for our South African market. We placed our first order in June 1996.

My visit to IFSEC Birmingham was to look for a suitable European intercom manufacturer that was not already represented in South Africa. I was looking for an intercom product line with versatility, a line of intercoms that offers features like intercommunicating service, modular door stations, Handset accessories, extra pushbuttons indicator lights etc, while this might be a norm for European intercoms, this was not so from some Asian products that were then being Installed in South Africa. I was tired of seeing holes drilled in Handsets to fit switches and LED indicator lights. I was pleased to find that FARFISA offered all of these features as standard. You need to consider that 25 years ago with Versatility come more wires! Our technically challenged customer base, did complain about the number of wires and even after extensive training, we were constantly being called to site to help resolve installation problems. We solved the problem by supplying “as is” wiring diagrams and Building labelled Distribution boards. Our installer base now happy with this as it saves them a lot of time and they can present a neat professional installation to their client.

The 2 wire technology has revolutionised our market, we and our customers are so happy with all the features that the Duo product has to offer. Our customers say that they have cut their installation time in half, and that it is wonderful to be able to connect the 2 wires any which way, and know that the system will still work perfectly!

We at Raicom pride ourselves in being able to supply good advice, we quote with confidence knowing that we have full support from Farfisa which has been outstanding! We are situated far away at the other end of Africa but with modern communication technology we are so close! I know that at virtually any time, we can call our friend Andrea and all the staff for all the technical advise we need. I say Friend because these people have been with the company for many years! Some of them have worked there from the time we started trading 25 years ago. Its a lifetime in the business of selling Farfisa intercoms, which we enjoy very much. We love Farfisa!

We have many projects due for completion this year and hope that the pandemic will not affect us as badly as it did last year. Amongst the projects in hand, we point out: upmarket housing estate using Duo video: 87 apartments using Duo audio to PDX2000 concierge in the security office + upmarket 24 apartments using Duo with lift control where the lift opens directly into the apartment.

Our cooperation started in 2011. Till now we have implemented many successful projects and our customers enjoy best the quality and experience of Farfisa products.

Our business relation with Farfisa consists of mutual trust, reliability and communication is all levels. Our support and the team spirit for both sides is one the keys of success.

The decision to cooperate with Farfisa was based on their quality, reliability as well as their design, since they are European manufactured products with a sophisticated design, harmonized with the standards of our customers. In addition, the specialized knowledge and experience of the company were key factors of cooperation with Farfisa. Fast delivery of materials, absence of shortages and top-quality products are the main reasons to keep this cooperation alive and day by day establish the brand in consumer awareness.

The competition in the Greek market is high because major companies in the industry have entered products in their product range in mediocre quality, limited or promising capabilities, in low prices. It is a fact that the priority of consumers is the technical capabilities and services, the quality and of course the price range. In addition, the evolution of technology combined with the presence of smart technologies in our lives such as : Smart Home, Smart cities, Smart building necessitate the integration and cooperation of the video door entry system in specific platforms, which proves that the demand for these types off installations has been constantly increasing lately.